Privacy and Data Breach Policy - Equilibrium Consultants

Privacy and Data Breach Policy

Terms and Conditions for Equilibrium Consultants: Professional Accounting, Bookkeeping, and QuickBooks Services Agreement.

Equilibrium Consultants

Protecting Your Information Is Our Priority

1. Privacy Notice

Effective Date: April 28, 2025

Business Name: Equilibrium Consultants

At Equilibrium Consultants, we value your trust and take protecting your personal information seriously. This Privacy Notice explains how we collect, use, protect, and share your data.

Information We Collect

  • Name, address, phone number, and email
  • Social Security Number (SSN) or Employer Identification Number (EIN)
  • Financial account numbers and tax-related documents
  • Any other data you provide related to your tax or financial situation

How We Use Your Information

  • Prepare your tax returns and related filings
  • Communicate with you about your account
  • Meet legal, regulatory, and compliance requirements

We do not sell or rent your personal information to third parties.

How We Protect Your Information

  • Physical Security: Files stored in locked cabinets and offices
  • Electronic Security: Password protection, encryption, firewalls, and two-factor authentication (2FA)
  • Staff Training: Annual cybersecurity and privacy training
  • Secure Communication: Encrypted email or client portals for sending and receiving sensitive information

Sharing Information

We only share your information:

  • With your consent
  • When legally required (e.g., IRS requests)
  • With trusted service providers who agree to maintain strict confidentiality and security standards

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your information
  • Request deletion of your information, where applicable

To exercise any of these rights, contact us via our custom app powered by Accounta.com or email us at info@equilibriumconsultantsnj.com.

Contact Us

Business Name: Equilibrium Consultants

Contact Person: Katherine Scardaville, CEO

Email: info@equilibriumconsultantsnj.com

Phone: (732) 466-7035

2. Data Breach Response Plan

Effective Date: April 28, 2025

Business Name: Equilibrium Consultants

If we suspect or discover a data breach, we follow these steps immediately:

Step 1: Identify and Contain

  • Disconnect affected computers and devices from the network.
  • Secure physical locations if a physical breach (e.g., theft) occurs.
  • Preserve evidence without altering the system further.

Step 2: Assess the Breach

  • Determine what data was compromised (SSNs, bank info, client files).
  • Estimate the number of individuals affected.
  • Identify how the breach occurred (malware, phishing, insider threat, lost device).

Step 3: Notify Authorities

  • Report the breach to:
    • IRS Stakeholder Liaison (immediately)
    • Local police (for theft or criminal acts)
    • State agencies, if required (for data privacy laws)

Step 4: Notify Affected Clients

  • Contact affected clients as soon as possible.
  • Include:
    • Description of the breach
    • What information was involved
    • Steps taken to protect their information
    • What they can do to protect themselves (e.g., monitor accounts, credit freezes)

Step 5: Remediate and Improve

  • Fix vulnerabilities (update software, change passwords, patch systems).
  • Review and improve security policies.
  • Conduct retraining for staff if needed.

Step 6: Document Everything

  • Record all actions taken: investigation, notifications, responses, and improvements.

3. Data Breach Emergency Checklist

For Internal Use Only

Step Action Completed (✔)
1Secure IT systems and physical files immediately
2Identify type and scope of breach
3Contact IRS Stakeholder Liaison
4Notify local law enforcement
5Notify affected clients in writing
6Offer guidance to clients (e.g., credit monitoring)
7Patch vulnerabilities
8Review and update security policies
9Conduct staff retraining (if necessary)
10Document the breach, actions taken, and lessons learned
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Contact With Us!

1 Tower Center Boulevard, Suite 1510, East Brunswick, NJ 08816
Office-line: +1 732-466-7035
Fax-line: +1 732-466-7035
Mon – Friday: 8.00am – 4.00pm, Saturday: By Appointment Only. Sunday: Closed
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